Knowledge Center: Articles & Testimonials

in Ridgeley, WV

Articles

Testimonials

“The therapist and staff at X-Cel Performance Rehab are simply amazing at helping people on their journey towards healing! Their “hands on” approach makes you feel like you are the only patient in the clinic. From the receptionist to the physical therapist, I felt like I was at home. I, too, had a role to play in my recovery, but I never felt alone in the process. Thank you X-Cel Performance Rehab for helping me achieve my goals.” – Stacy L.

“What a nice friendly place for therapy. Everyone is so pleasant and there is a lot of laughter while very serious and caring treatment of each individual is being carried out. They make you feel comfortable like you are all friends and not just some outsider patient.” – Kay S.

“X-cel is amazing and provides quality care to each person who enters the door. As a patient there you will feel like family and they will continue to provide support throughout your journey even after your time at X-cel has passed. I am beyond thankful for everyone at X-cel and I would not go anywhere else for physical therapy!”- Shay C.

None of us ever want to get to the point that we need therapy to feel better and be able to function normally…..but it happens. Needing both OT and PT for several issues, I called X- Cel for an appointment. I could not be more impressed with the staff and the services they provide. Everyone who works there is very friendly, kind, and caring while maintaining a remarkable level of expertise and professionalism. Some years ago, when I lived out of town, I received PT for an issue with my neck. Mechanical traction was used which complicated my situation. So, I am a strong advocate of hands-on-therapy and X-Cel does a wonderful job! – Rita C.

The therapists and staff at X-cel Performance are excellent and treat everyone like family. When I first came in, I didn’t have any movement in my right hand. As of today I have partial movement in several joints. – Krista L.

Amazing staff great experience with PT found a problem doctors did not and corrected it as well. Thanks again for giving me my son back! – Mandy W.

Neil is wonderful. He was professional & kind throughout my visits. Not only did he help with tight muscles but he listened to my emotional roller coasters. He deserves an award for that alone. The office is clean and all the other staff was friendly and helpful. Clarissa made you feel like part of the team not just a patient. – Tabitha W. 2017

Prior to having my surgery, I knew there was only one place for me to have my rehab, and that was going to be X-Cel Performance. From the time I walked in the door, you made me feel important, like I was family, and that my success in recovery, was your success as well. We all rerecover differently, and for me, my biggest obstacles were my pain and swelling. I was assigned to Kaitlin and Janessa. I could tell by the look on their faces they had a big job facing them. After 3 to 5 treatments, I was advised I needed to take my pain meds for me to begin getting better, and that it was crucial to my recovery process. I started following my orders, taking my meds, ice & elevate, and do my homework exercise. When we started seeing progress, and with the encouragement I received from Janessa, and Kaitlin, along with Paige, and Brooke, and the X-Cel staff, I worked as hard at home as I did at my treatments. Your honesty, compassion, and love you showed towards me gave me the drive to get better. The atmosphere that you all have created is one of family, caring, cheering, and it’s easy to see why your parking lot is crowded. It’s because you treat every patient the same. So today is my last treatment, and from the bottom of my heart I want to sincerely Thank You for the pain (lol) and the love you have shown me. Stay strong in your faith, never be ashamed to tell other about the Christ that lives with you. In closing, and if I forget to mention your name, please know I saw in your eyes when you walked by me, as I was trying, you were saying “you can do this, Rick.” 

Thank you, Janessa, Kaitlin, Paige, Brooke, Marisa, Karen, Wanita, Lori, Neil, Clarissa, Derva, Alex, and Aimee. In Christian Love, Rick R. 2020

This place is totally amazing. a fun professional group of people that have your needs at heart.. – Ted A. 2017

Great , fantastic , experienced workers and staff . Happy me :):) Thanks – Judi B.

Karen is awesome my treatment is going great and she has a very nice clinic – Paul H.

Wonderful people to be around. Karen is fantastic.
Kathy W.

Karen and the staff quite literally saved my life! After year plus of having pain in my left shoulder and neck area I decided to use therapy to finally get it resolved. After multiple sessions and only moderate extended relief Karen insisted on an MRI, even called my PCP, he concurred. As a result it turned out to be a mass beneath my thyroid that required surgery. She knew that there was something else affecting it. Thank God for Karen and the professional, caring staff. Surgery successful! Would not have been found until possibly it was too late. X-Cel Performance Rehab has the experience, dedication and passion to care for your needs. I know I owe them my life! Thank you! – Dean P. 2018

I have personally been in three local places for therapy. I have a condition that has no cure and all that it will require is therapy to delay the advancement. None of them can compare to the therapy that I have received from X-Cel as I have been blessed for almost 3 years to receive therapy from this wonderful and caring staff. Not only is it physical but also emotional and spiritual. I am so grateful to each one and grateful that I found a place I can call my happy place. I am blessed beyond blessed to be a regular patient. – Elisa B.

This is my second occasion in the past couple of years to have physical therapy at this facility. The first thing I noticed, this is a friendly and family oriented place of business. You are greeted with a smile and asked, ‘how can we help you?’ It appears each therapist has their own specialty with regard to certain ailments. Yet they work together as a team, helping one another as the need arises. To sum things up, they are personable, professional and very good at what they do. My thanks to all who helped in my recovery. I would highly recommend this team to anyone needing physical therapy. – Doug B.

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